I design service
experiences that are Reliable, Accessible and Delightful... it's pretty r.a.d!

my skillset

a curvy medium dark skin indian women from south africa, with long dark hair and a white b

Service design Creative mentor & thought leader Design Research Journey mapping User experience design SAFe Agile Innovation event organising Innovation transformation enablement Design thinking facilitation

Systems analysis Software development

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Recent development

Dr Jordan B. Peterson, Discovery personality (2023)

Service Design Thinking specialist - Human Factors International (2022)

Certified Enterprise Business Agility Strategist - AgilityHealth (2022)

Leading for Creativity - IDEO

(2019)

IBM Design Thinking Facilitation

(2017)

a curvy medium dark skin indian women from south africa, with long hair and wearing africa

I am passionate about growing the service design community in Africa.

I co-founded Service Jam Africa with other design colleagues in 2021. Our intention is to enable design professionals who are curious about service design through collaborative learning. We want to build a network of designers who are passionate about growing Africa's design community.

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Clients, Previous Employers
& Collaborators

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